At Volt Solutions Limited, we respect your privacy and are committed to protecting your personal information.

This privacy policy explains how we collect, use, and store information when you interact with our advertisements on Facebook, Instagram, or other Meta platforms and submit your details through a lead form, message, or enquiry.

Information We Collect

When you engage with Volt Solutions through a Meta advertisement, we may collect personal information including:

• Your name

• Email address

• Phone number

• Suburb or project location

• Information about your electrical project or enquiry

• Any photos, plans, or additional information you choose to provide

This information is provided voluntarily when you complete a lead form, send us a message, or otherwise respond to our advertisement.

How We Use Your Information

The information you provide may be used to:

• Respond to your enquiry

• Provide quotes or discuss your electrical project

• Contact you regarding the services you have requested

• Arrange site visits or consultations

• Improve our advertising and customer service

We only collect information that is necessary to communicate with you and provide our services.

How Your Information Is Stored

Information submitted through Meta advertising forms may be stored in:

• Meta’s advertising platform (Facebook / Instagram)

• Our internal business systems

• Our email and customer communication systems

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.

Sharing of Information

Volt Solutions will not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Our team members who need it to respond to your enquiry

• Trusted contractors or service providers where required to assist with your project

Any third parties involved will only receive the information necessary to carry out the service.

Marketing Communications

By submitting your information through a Meta advertisement, you consent to Volt Solutions contacting you regarding your enquiry.

We may occasionally contact you regarding relevant services, but you may request to stop receiving communications at any time.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you

• Request corrections to your personal information

• Ask for your information to be removed where appropriate

To request access or corrections, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact:

Volt Solutions Limited
Email: office@voltsolutionslimited.com
Phone: 021 550 574